Rockies Ticket Snafu
Like all of you, I am sitting with two computers cranking away trying to get Rockies Tickets. No site is responding and everything is frozen. I started freaking out and thinking that there was no way any tickets would be left but then I noticed that everyone around me was also caught up with nothing responding… so I decided to do some research.
First I tried to call the Rockies office, but no one answered.
Then I tried to pull up evenue.net, but the site didn’t respond. evenue.net looks to be the folks who are handling the sale of tickets for the rockies.
Then I went to Network Solutions and did a whois on the domain owner of evenue.net…. and found them with a front desk number. So I of course called the company to see if I could find out the scoop. The very nice lady who was answering phones caught on to what I was up to right away as she asked “are you calling about Rockies tickets”. “Yes” I replied. So she gave me the scoop.
They are having issues, big issues, on the hosting side with their ISP. Whatever is going on, they can’t resolve traffic between their servers and the outside ISP’s. They have contacted their ISP and are hoping for some resolution soon. They don’t know if it is something really big or something really easy to fix, but either way they are dead in the water and the update they gave me is that fewer than 100 tickets have been sold so far. She said the IT guys just were not expecting this mass amount of response and they whole system is overwhelmed.
Well duh, what did they think would happen. Someone is going to get a little dose of reality about this whole thing.
I heard that Rockies.com did an interview where they said it was all going okay. Don’t believe it, they are still down. I hope you all get tickets, just not mine. :)
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Just got another update. Evenue senior execs are going into a closed door meeting. I have been checking in every 15 minutes or so for updates.
Also, folks are lining up outside the stadium in case they pull the plug on this whole online thing.
Just talked with Paciolan, Inc. again and they said they were still in meetings and working on it. I let them know about the rumor that they were going to give up on the online and start selling them at the stadium and they said that was nothing they had heard and everyone still has the plan of getting the online up and running again.
Of course, that is their business and they probably would have really bad things happen if the online failed completely. So take this bit of rumor as just that.
Okay, they have the refresh working but you can’t link to it from the site anymore. They are temporarily dropping the link to probably allow some of the traffic to die down and clear out the logjam into the servers.
I noticed the Denver Post clicked into this post. Cheers guys, I’ll keep any updates coming.